I had high hopes going into my contact with Bower & Bailey. They came well-reccomended. But, as it turns out, a simple “no” regarding the firm’s ability to handle my case would have saved everyone considerable valuable time and effort. The initial contact was made with partner in the firm Philip Cooksey, who forwarded me on to Adrian Henderson. Mr. Henderson scheduled a time to speak with me over Skype. He did not follow through on this. Yet, he did not cancel this meeting, but instead ignored my follow up communications. He had stated in an email to me based on an obvious misinterpretation of the facts of the situation that the jurisdiction of my complaint lay outside the UK, stating that he felt my actual case was against an educational institution that is not relevant to the matter at hand. An even casual look at my situation demonstrates that an opportunity for a very straightforward settlement has been passed by. But whatever the reason for not taking up the case, agreeing to a meeting, then backing out and all of this with simply no reply or confirmation does not look like an effective way to practice law. Seeing as I am now as a matter of course heading elsewhere, I’d invite anyone looking for legal services to do the same and avoid Bower and Bailey’s practice in favor of a firm that conducts themselves to an acceptable standard of professionalism.