I would give 0 stars if I could. Horrendous. I went there in need of help with an urgent, high risk matter but couldn’t get my double pram through the door. I ran to reception and asked if they could help me get the pram in but the receptionist refused to help me until I told her why I was here. Obviously I didn’t want to leave my two nine month babies outside on their own so I had to stand in the corridor half way between reception and outside and shout things to her. I didn’t want to go in to private details but she wasn’t happy with my answers and kept demanding more rather than helping me get my children inside and have a quiet, private conversation. I ended up in tears and left. If you are a vulnerable woman needing support with delicate matters, I strongly advise you don’t try here.
I would give
I would give 0 stars if I could. Horrendous. I went there in need of help with an urgent, high risk matter but couldn’t get my double pram through the door. I ran to reception and asked if they could help me get the pram in but the receptionist refused to help me until I told her why I was here. Obviously I didn’t want to leave my two nine month babies outside on their own so I had to stand in the corridor half way between reception and outside and shout things to her. I didn’t want to go in to private details but she wasn’t happy with my answers and kept demanding more rather than helping me get my children inside and have a quiet, private conversation. I ended up in tears and left. If you are a vulnerable woman needing support with delicate matters, I strongly advise you don’t try here.