Unfortunately my experience

Unfortunately my experience with this firm has been very poor. They took 8 months to contact me in regard to my relatives estate of which I was a beneficiary. They conducted a bankruptcy search and returned a result for someone with a different name but still requested I state it was not me. They then “LOST” the recorded reply but only admitted this AFTER I quoted the signers name. It is now 14 months and still the estate is not complete & no explanation given. Extremely concerned about how this has been mis-handled and would definitely NOT recommend them.